Frequently Asked Questions
Everything you need to know about your scent journey.
Are your fragrances 100% authentic?
Yes, at My Perfume Secrets, we guarantee that all products are 100% authentic originals from the authorized distributors of the brands we carry.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your fragrance sooner.
What is your return policy for perfumes?
We accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on opened bottles.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.
Do you offer international shipping?
Currently, we ship to select international destinations. Please note that shipping liquid fragrances internationally may be subject to specific customs regulations and additional fees.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.